We are delighted to announce the launch of Meld Studios Perth and welcome Nick Leigh as our first Principal in the city.

With the recent Australian Government budget providing tax incentives for company expenditure, we can expect to see an increase in large-scale investments just around the corner. These tax incentives suddenly make it a whole lot more attractive to invest capital expenditure in digital...

Out of the horrors of Covid-19, as organisations are taking stock and re-evaluating their business models, there is an opportunity to redefine organisational purpose and create better, more human-centred organisations. Or alternatively we could be sent spiralling backwards and all the...

Meld Studios is excited to receive a prestigious Good Design Award Gold accolade in the Service Design category this year, our 5th Good Design Award so far.

Culture is a hot topic. Not only has the connection between organisational culture and profitability been firmly established, but also boards and executives are learning the increased personal accountability they have for culture.

January is a time of natural reflection and gathering. At Meld, it's part of our DNA to do this as a collective, and MeldFest is a time for us to align and define who we are as Meld together, the role we play, and the paths we wish to forge or follow.

Most people in most organisations are in a fairly unenviable situation – their organisation is switching on to “customer-centricity”, yet they have absolutely no direct interaction with customers to provide insight into their actions and decisions.

Having spent the best part of the last year peering from behind the sofa at the outpouring of cultural and customer ugliness revealed by the Hayne Royal Commission, the past week has seen some cause for optimism for those that care about organisational culture and customer outcomes.

Most organisations have a well-intentioned purpose or mission that is their foundation stone. The purpose defines their reason for being – this is why we established our business, this is what we set out to achieve, it is what we collectively strive for. The purpose is aspirational and...

Great to see our work with the Queensland Department of Housing and Public Works to co-design the Fortitude Valley Housing Service Centre win the "customer focus" category of the Queensland Government's 2018 Premier's Awards for Excellence overnight.