Capability building case studies
Capability building
36,000 hours of training, mentoring and coaching
Since 2016 we have spent over 36,000 hours helping thousands of people across Australia, New Zealand, and Asia to learn new skills and ways of working. We have guided groups and individuals, in-person and virtually. Here are some of organisations we've helped.
CAPABILITY BUILDING
Coaching CareSouth to co-design better support for foster carers
We provided fortnightly coaching sessions to help CareSouth identify and co-create five new ways of improving experiences for foster carers.
Capability building
Growing HCD capability across Queensland Government
A collaborative approach, fit-for-purpose toolkit and capability building framework increased awareness and uptake of human-centred design practices across Queensland Government.
Capability building
Coaching the Australian Bureau of Statistics to deliver digital services
The ABS is on a journey to become a human-centred organisation, with the aim of delivering better services for the people of Australia. Meld Studios is supporting ABS with this ambition. It is a multi-year journey that has started with building in-house design skills and coaching teams as they navigate a range of projects.
Capability building
Mentoring government staff in human-centred design mindsets
We helped NSW Office of Environment and Heritage (OEH) staff to better understand their customers’ experiences, needs, motivations and goals, with an aim to designing better environmental services, offers and interventions.